Client Services

We consider client services to be an art form. A formidable balance among client needs, strategic thinking and championing the creative work–and the occasional beer at our upstairs bar.

Client Services

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Creative

Art directors. Copywriters. Designers. Technologists. CDs. ACDs. Pirates. We’ve got ’em all. While everyone has their strengths, our best work happens when we abandon titles and collaborate.

Creative

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Media

Our media team is a well-oiled planning, buying and negotiating machine. They’re tough, passionate, strategic, curious and, as voiced by more than one client, completely awesome.

Media

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Strategy

Problem solving is at the heart of everything we do. Starting with a full analysis of our client’s brand and market, our strategists deliver deep consumer insights that inspire our work.

Strategy

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Technology

When they’re not programming complex algorithms, our tech gurus are busy developing things we’ve never heard of. In fact, they just shifted the technology paradigm again.

Technology

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Ignited Films

Our Ignited Films department is constantly producing high-quality content for our clients. They direct. They edit. They mix. They play soccer at lunch. And they make cinematic miracles happen daily.

Ignited Films

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Social Media

Our social media team does everything from strategy to campaign extensions. And since it’s all about connections, our crew is just as likely to be working an event as tweeting about it.

Social Media

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Analytics

We believe in being accountable for our work. Detailed analytics are part of every project we do, and our math nerds can give you a report that just skims the surface or goes Good Will Hunting deep.

Analytics

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Experiential

The less we see of our experiential team, the better. Not because we don't like them, but because it means they’re making sure things go smoothly, from trade shows to exhibits to street teams.

Experiential

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Ignited Labs

Ignited Labs encourages employees to submit proposals for start-up ventures. Viable ideas will be developed into real businesses, owned and run by in-house entrepreneurs.

Ignited Labs

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Government Services

Ignited has been working with federal government agencies since 2002, developing impactful marketing campaigns. And in 2011, we were awarded a GSA schedule 541 contract.

Government Services

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Time Travel

We believe that marketing will change more in the next 5 years than in the last 50. That doesn’t scare us; it excites us. We see the opportunities that lie ahead and can’t wait to be a part of them.

Time Travel

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people

THE COMMUNICATORS

Our Client Services team consists of people who like to solve problems. They love the challenge of connecting brands to consumers, getting at the core of what clients need, and bringing a big idea to life, all while keeping the end user in mind. The team understands and cares about people and thinks about why we behave the way we do; we have a few psychology majors (and more than a couple who’ve been in therapy).

  We love brands. We live and breathe any brand we work with, whether it's acquiring a taste for coconut water or playing a ready-to-launch MMPORG. We’ve jumped on planes to New Zealand with merely a 24-hour notice and we’ve been our own guinea pigs for a variety of products—topical, ingestible and ones that required protective goggles. We’re hardworking, patient and strategic individuals. We’re the first to tell a joke and the last man standing at negotiations. We’re the people you want at your table, whether it’s at lunch or in a meeting.

world

OUR CLIENTS

Our clients span a range of industries, but we don’t have different tiers of service for different accounts. Whether we’re your agency of record, a strategic investor, or working on a project basis, we put the same thought and care toward every relationship and execution.  

The clients we serve come to us to collaborate. They are media-neutral and want extraordinary thinking, not just a shop to deliver without asking questions. In that way, we’re partners and it’s the reason we’ll drive four hours round trip for a meeting, take you out for your birthday, or give you office space under our roof.

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CREATIVE COLLABORATION

We are constantly learning not only for ourselves, but for our clients, too. We understand that you can’t just be on top of trends, you have to be in front of them. So we explore and rationalize new technology, taking strategic risks that push boundaries. And since we have multiple disciplines within a few yards of each other, we can get instant expertise on any subject.   

It’s about knowing who to bring together and how to bring out the best in everyone. Since everyone in the agency is creative, there is little contention among departments. We collaborate to solve problems and do things that have never been done before.   Of course, there is always opportunity to be part of the newest, coolest trend. If we get on board it’s not simply because it’s there; but rather, because it’s smart. And smart is the best way to build a brand.